Terms of Service

Agreement to Terms

By accessing and using Handshake ("Service," "Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

Description of Service

Handshake provides a LinkedIn automation platform that enables users to:

• Automate LinkedIn outreach campaigns
• Manage multiple LinkedIn accounts from a unified inbox
• Create and manage connection request sequences
• Track engagement and campaign performance
• Integrate with CRM and business tools

User Responsibilities

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your LinkedIn accounts comply with LinkedIn's terms

Acceptable Use

You agree NOT to:

• Violate any applicable laws or regulations
• Send spam or unsolicited commercial messages
• Use the Service to harass, abuse, or harm others
• Attempt to circumvent LinkedIn's rate limits or safety measures
• Share your account access with unauthorized parties
• Reverse engineer or copy any part of the Service
• Use the Service for any illegal or unauthorized purpose

LinkedIn Compliance

You acknowledge that while Handshake implements safety features, you are ultimately responsible for compliance with LinkedIn's User Agreement and Professional Community Policies. We provide tools to help you stay compliant, but cannot guarantee that your LinkedIn accounts will not be restricted or banned.

Subscription and Billing

Pricing

Subscription fees are charged monthly or annually based on your selected plan. Pricing is available on our website and may be changed with 30 days' notice.

Payment

You agree to:

• Provide accurate billing information
• Maintain valid payment methods
• Pay all fees when due
• Pay any applicable taxes

Refunds

We offer a 30-day money-back guarantee for new customers. After 30 days, fees are non-refundable except as required by law or at our sole discretion.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access until that date.

Intellectual Property

The Service and its original content, features, and functionality are owned by Handshake and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you create (messages, sequences, templates), but grant us a license to use it to provide the Service.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Merchantability or fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation
• Security of data transmission
• Prevention of LinkedIn account restrictions

We do not guarantee specific results from using the Service.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HANDSHAKE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• LinkedIn account restrictions or bans
• Unauthorized access to your data
• Third-party actions or content

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Handshake from any claims, damages, or expenses (including attorney's fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

Termination

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activity
• Any other reason at our sole discretion

Upon termination, your right to use the Service will immediately cease. We may delete your data after termination.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of San Francisco, California.

Contact Information

For questions about these Terms, contact us at: