Privacy Policy

Introduction

At Handshake ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LinkedIn automation platform and services.

By using Handshake, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company name and role
• Billing information (processed securely via Stripe)
• LinkedIn account credentials (encrypted and stored securely)

Usage Data

We automatically collect certain information about your use of our service:

• Campaign performance metrics
• Message content and templates
• Connection and engagement data
• IP addresses and device information
• Browser type and usage patterns

LinkedIn Data

With your permission, we access and process LinkedIn data including profiles, messages, connections, and engagement metrics to provide our automation services.

How We Use Your Information

We use collected information for:

• Providing and maintaining our service
• Processing your LinkedIn automation campaigns
• Sending account notifications and updates
• Improving our platform and developing new features
• Detecting and preventing fraud or abuse
• Complying with legal obligations
• Providing customer support

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us operate our service (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for sensitive data
• Secure data centers with SOC 2 compliance
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Encrypted backups and redundancy systems

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@handshake.com

Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain certain data for legal and regulatory compliance (typically 7 years), then securely delete all remaining data.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings, though some features may not function properly without them.

Children's Privacy

Our service is not intended for individuals under 18. We do not knowingly collect data from children. If we discover we have collected information from a child, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at: